Cookie Policy

    Last updated: 25 February 2026

    1. What Are Cookies?

    Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how the site is used. Some cookies are essential for the Platform to function; others help us improve your experience.

    2. How We Use Cookies

    Eventix uses the following categories of cookies:

    a) Strictly Necessary (Essential) Cookies

    These cookies are required for the Platform to function. They enable core features such as user authentication, session management, security protections, and cookie consent preferences. Without these cookies, the Platform cannot operate properly. These cookies cannot be disabled.

    • Authentication session — Keeps you logged in securely across pages.
    • CSRF protection — Prevents cross-site request forgery attacks.
    • Cookie consent — Remembers your cookie preferences so we don't ask again.
    • Theme preference — Stores your light/dark mode selection.
    • Currency preference — Remembers your selected display currency.

    b) Performance & Analytics Cookies

    These cookies help us understand how visitors use the Platform, which pages are most popular, and where users experience issues. All data is aggregated and anonymous. We use these insights to improve site performance and user experience.

    • Page view tracking — Counts visits to understand popular content.
    • Error tracking — Captures errors to help us fix bugs faster.

    c) Functional Cookies

    These cookies enable enhanced functionality and personalisation, such as remembering your location, preferred event categories, and display settings. The Platform will still work without them, but certain features may be less convenient.

    • Location preference — Remembers your city for event discovery.
    • Event preferences — Stores category and price preferences for recommendations.
    • Recently viewed — Tracks events you've recently viewed for quick access.

    3. Third-Party Cookies

    We may use third-party services (such as payment processors and analytics providers) that set their own cookies. These are governed by the respective third party's cookie and privacy policies. We do not control these cookies.

    • Payment processors — Used during checkout to process payments securely.
    • Mapping services — Used to display event venue maps.

    4. Managing Your Cookie Preferences

    When you first visit Eventix, a cookie consent banner allows you to choose between:

    • Accept All — Enables all cookie categories for the best experience.
    • Essential Only — Enables only strictly necessary cookies required for the Platform to function.

    You can change your preferences at any time by clearing your browser cookies and revisiting the Platform. You may also manage cookies through your browser settings. Note that disabling essential cookies may prevent you from using core features of the Platform.

    5. Cookie Retention

    Session cookies are deleted when you close your browser. Persistent cookies (such as your consent preference and theme) remain until they expire or you delete them. Most persistent cookies on Eventix have a maximum lifetime of 12 months.

    6. Legal Basis

    Essential cookies are set under the legal basis of legitimate interest (necessary for the Platform to function). Non-essential cookies are set only after you provide consent via the cookie banner, in accordance with applicable data protection and privacy standards.

    7. Updates to This Policy

    We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

    8. Contact Us

    If you have questions about our use of cookies, please contact us at:

    Eventix
    Email: support@eventix.cloud